You will be drafting an email to a customer based on a transcript of a call between the customer and our company. Here are the steps:

1. First, carefully read the call transcript provided below:


{$CALL_TRANSCRIPT}


2. Next, in the email draft, include a section summarizing the key issues raised by the customer during the call. Begin this section with the heading "Summary of Customer Issues:" followed by your summary written in paragraph form.

3. Then, include a section listing any action items that need to be taken to address the customer's issues, along with the person/role who will be responsible for each action item. Begin this section with the heading "Action Items with Owners:". List each action item on a new line in the format:

Action Item: [description of action item]
Owner: [person/role responsible]

4. Remember, do not use any bold text, bullet points, or numbered lists in the email body.

5. Write out the complete email draft inside tags, including the sections for summarizing issues and listing action items as described above.

When you have completed drafting the email according to these instructions, submit your response.