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We use Momentum on a daily and hourly basis. Every call is recorded and scraped by Momentum to pull information out that drives our business forward. It summarizes across all the calls without our analysts having to spend hours curating the data.

Momentum gives us an order of magnitude better data than we’ve ever had before. We’re making decisions with clarity and speed that simply weren’t possible before.

The most important thing Momentum delivers for me is insight at scale. Reps aren’t spending their time making notes or filling out fields. They’re spending their time selling.

There are two big areas I’ve worked on where Momentum has driven big value for our team 1. Real time notifications based on Salesforce triggers to encourage time sensitive actions 2. Accurate data extraction and collection from historical and ongoing unstructured call data.